Our Process
Guiding you through every step to create the perfect workspace with the right furniture solutions.
We understand that a successful office furniture project requires a smooth and efficient process. Whether you’re a builder, architect, interior designer, or business owner, our straightforward three-step approach ensures your furniture journey is seamless from start to finish. From initial discussions to the final installation, we work with you at every stage to create a workspace that meets your needs and exceeds expectations.
We believe that every great workspace begins with the right furniture, and we’re here to make that process as simple and seamless as possible.
As a project-based company, we specialise in delivering high-quality, functional, and inspiring office furniture solutions tailored to your unique workspace needs. Whether you’re a builder, architect, interior designer, or business owner, we’re here to support you at every stage of your furniture journey, ensuring your project runs smoothly from start to finish.
We understand that creating a workspace that truly works for your team or client is no small task. That’s why we’ve refined our process to make furniture selection efficient, personalised, and effective. With a focus on collaboration, expert advice, and flexibility, we’re committed to delivering high-quality results, no matter the size or scope of your project. From the initial discussion to final installation, we’re with you every step of the way, bringing your vision to life.
How we work
We’ve developed a simple, 3-step process to ensure you have a smooth and seamless experience selecting the right furniture for your project:
Step 01
Discuss
We start by understanding your needs. Whether you’re collaborating with an internal team or working alongside designers, we’re here to listen. We’ll visit your site, invite you to our showroom, or have a chat with your team to ensure we capture the essence of your project. Together, we’ll align your goals and set the foundation for a workspace that inspires.
Step 02
Design & Document
Once we understand the project, our design team gets to work on crafting the perfect furniture solutions. We provide accurate timelines, clear quotes, and, if desired, styling advice to bring the concept to life. All details are meticulously documented for your review, ensuring transparency every step of the way.
Step 03
Deliver
The final step is where your vision takes shape. Our expert installation team will bring the design to life with precision and professionalism. We’ll set up your new furniture and layout, ensuring your space is ready for use on time and looking fantastic. Plus, we take care of rubbish removal, leaving your office clean and clutter-free.
Topaz Interactive Quoting Tool
We’re dedicated to delivering exceptional customer service before and after the sale. To enhance your experience and simplify the process, we’ve developed our Topaz Interactive Quoting Tool.
What makes our quoting tool truly stand out is its flexibility. Clients can easily adjust quotes based on their needs or the specific requirements of their clients. Whether you need to change quantities, materials, or configurations, our tool lets you personalise the quote quickly and accurately, ensuring it aligns with your project goals.
Flexible and Personalised Experience
Modify your quote on the spot to meet evolving project needs or client requests, making the process more responsive and adaptable.
Instant Modifications
Make real-time changes to the quote, ensuring that adjustments are quick and accurate.
How It Benefits You
With our interactive quoting tool, you get more than just a quote, you get a dynamic, flexible platform that helps you manage your project with confidence, speed, and precision.
Enhanced Deal Workflow
Streamline your entire quoting process, reducing the back-and-forth and keeping everything organised in one place for better project management.
Personalised Quotes
Tailor the quote to reflect the unique requirements of your project, ensuring you get exactly what you need every time.
With our interactive quoting tool, you get more than just a quote, you get a dynamic, flexible platform that helps you manage your project with confidence, speed, and precision.
The Topaz Experience
Our process is designed to make your experience effortless and enjoyable. From the very first conversation to final installation, we ensure transparent communication, a streamlined workflow, and high-quality results.
Creating a workspace that works for you is what we do best. Our commitment to exceptional customer service, seamless communication, and outstanding furniture solutions ensures that your project will be a success. Let’s work together to create a space that not only meets your needs but exceeds your expectations.
Past Projects
Take a look at some of our recent projects to see how we’ve helped businesses create the ideal workspace. From initial concept to final installation, our focus on quality, detail, and customer satisfaction shines through in every project we undertake. Let these past projects inspire your own workspace transformation.
Resources
Looking for inspiration for your next office fitout?
Explore our full range of furniture solutions in our latest catalogue. From collaborative spaces to executive offices, you’ll find options designed to work for your brand. Download the catalogue to see how we can help bring your workspace to life.